TotBet Terms and Conditions

Welcome to TotBet Casino. These terms and conditions govern your use of our website, games and services. By creating an account, you confirm that you have read, understood and agreed to be bound by this document in full. At Tot Bet, we reserve the right to amend these terms at any time, and continued use of our platform after changes are published constitutes your acceptance of the revised terms.

Our Operator and Licence

TotBet Casino is operated by Tensai Tech Solutions LTDA, registered in Costa Rica. We hold a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, displayed in our footer. Our services are provided under this authorisation, and we conduct our business in accordance with the obligations attached to it. Here at TotBet, we operate as a business-to-consumer gambling service and expect every player to review our licensing information before registering.

Eligibility and Registration

You must be of legal age in your jurisdiction and capable of entering a binding contract to use our services. Our TotBet Casino platform permits one account per person, household and IP address; duplicate accounts will be closed and any associated funds may be forfeited. We at TotBet require accurate registration information, and you agree to keep your details up to date. We may request identity verification at any time, including a verification phone call, and your account may be suspended until this process is complete.

Restricted Territories

We do not accept players from the United States of America, the United Kingdom, France, and the Netherlands, including their overseas territories. Our TotBet Casino terms state clearly that accounts registered or used from a restricted territory, including through a VPN, proxy or similar tool disguising your location, may be closed and any winnings voided. Deposits may be returned to the original payment method at our discretion. Additionally, NetEnt titles carry their own separate territorial restrictions covering fifty jurisdictions, with further limitations on select games such as Planet of the Apes and Narcos.

Deposits and Withdrawals

Our Tot Bet cashier accepts Visa, Mastercard, bank transfer and select cryptocurrencies including Tether, Bitcoin and Ethereum. We require a minimum deposit of €20 to qualify for our welcome bonus. Withdrawals are paid using the same method used for your deposit, and the receiving account must be registered in your own name unless we agree otherwise. Our TotBet platform never exchanges crypto to or from fiat currency, and crypto transactions must be made from the same device and IP address used for registration.

We process withdrawal requests within up to 72 hours, excluding the time required for verification. If we request supporting documents, your withdrawal will remain pending until verification is completed. Should you fail to provide requested documents within 14 days, we may decline your withdrawal and return the funds to your playable balance. You may cancel a pending withdrawal from your account at any time before processing.

Bonuses and Promotions

At TotBet Casino, we offer a welcome package of up to €3,000 plus 300 free spins across three deposits, along with ongoing promotions including weekly cashback, daily rebates, and our Wheel of Fortune feature. Our bonus terms, including wagering requirements, minimum deposits, maximum win caps and validity periods, apply to every promotional offer, and you agree to review the specific terms attached to each bonus before opting in. We reserve the right to void bonus winnings and close accounts found to be abusing promotional offers, including through bonus abuse, multiple accounts or coordinated play.

Games and Fair Play

Our TotBet library features titles from 44 providers, including Pragmatic Play, Evoplay, BGaming and Betsoft, spanning slots, live dealer tables, jackpot games and instant win titles. We use independently certified random number generators across our gaming catalogue, and our live casino games, including Blackjack, Roulette and Baccarat, are streamed in real time. You agree not to exploit software errors, use unauthorised third-party tools, or attempt to manipulate outcomes; we reserve the right to void any winnings obtained through such conduct and terminate the responsible account.

Account Suspension and Termination

We may suspend or close your account if we suspect fraud, underage gambling, breach of these terms, or use of our services from a restricted territory. Our TotBet Casino team reserves the right to request further verification at any stage of your relationship with us, and we may withhold payouts pending the outcome of such checks. You may close your own account at any time by contacting our support team.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to our platform. We at TotBet are not liable for losses arising from internet connectivity issues, third-party software failures, or circumstances beyond our reasonable control. Our liability, where permitted by applicable law, is limited to the amount held in your account balance at the time of any dispute.

Responsible Gambling

We are committed to promoting responsible play across our platform. Our TotBet Casino account settings allow you to set deposit limits, request self-exclusion, or take a temporary break from gambling. If you feel your gambling behaviour has become a concern, we encourage you to reach out to our support team or an independent organisation specialising in gambling support.

Governing Law and Disputes

These terms are governed by the laws applicable to our operating licence issued in Anjouan. Any dispute arising from your use of our services should first be raised with our support team at [email protected]. We aim to resolve all complaints fairly and promptly, and we encourage you to allow us the opportunity to address any concern before pursuing alternative avenues.

Contact Us

If you have questions regarding these terms, our TotBet support team is available via our Help Centre and by email at [email protected]. We recommend reviewing this page periodically, as we may update our terms and conditions from time to time to reflect changes in our services or regulatory requirements.